7 Signs Your Website Needs a Redesign (Not Just a Refresh)
How to tell whether your website needs a coat of paint or a proper rebuild — and how to decide without wasting budget.
A WordPress website costs anywhere between roughly £500 and £30,000, and that range is so wide it is almost useless. So here is the more honest version: most small business WordPress sites land between £1,500 and £6,000, most mid-sized business sites land between £6,000 and £15,000, and anything below about £800 is either a template with your logo on it or someone underestimating badly.
I should say plainly that we sell WordPress builds, so I have an obvious interest here. Read this the way you would read any supplier explaining pricing — the useful parts are the ones where I tell you what not to pay for.
Almost nobody is paying for "a website". You are paying for some combination of six things, and the quote goes up or down depending on how many of them are in scope.
When two quotes differ by a factor of four, it is almost always because one of them silently dropped three items from that list.
£500–£1,500. A theme, configured. You get something live and it will look reasonably modern for about two years. The design is not yours, the page structure is whatever the theme author decided, and customisation gets expensive fast because you are fighting the theme. Fine for a brand new business proving an idea. A poor investment for an established one.
£1,500–£6,000. Custom design on WordPress, usually with Elementor or a block-based build, five to fifteen pages, basic SEO structure, contact forms, and a handover so your team can edit content. This is where most small businesses genuinely belong, and it is the band with the widest quality variation — the price tells you very little, so ask what is in it.
£6,000–£15,000. Custom design and build, more pages, real functionality — booking, e-commerce, member areas, integration with a CRM — plus content work and a proper launch process. At this level you should expect a discovery stage before anyone designs anything.
£15,000+. Multi-language, complex e-commerce, custom plugin development, integration with internal systems, or a site large enough that the editing experience has to be designed as carefully as the public one.
This is the part that surprises people, and it is where cheap builds get expensive.
Hosting runs roughly £8–£40 a month for a small business site; anything advertised at £2 is shared hosting that will make your site slow enough to lose you money. A domain is £10–£20 a year. Premium plugins — a booking system, a form builder, an SEO plugin, a page builder licence — commonly add £150–£500 a year, and they are usually annual, not one-off. Maintenance, if you outsource it, is £40–£250 a month depending on how much is happening on the site.
Budget somewhere around £500–£1,500 a year in running costs for a typical small business site. A quote that does not mention any of this is not cheaper. It is just quieter.
The one with no scope. A single number with no breakdown of pages, revisions or functionality is not a quote, it is an opening bid. The variations start in week three.
The one that is dramatically cheaper than everyone else. Occasionally this is someone building their portfolio, which is a genuine bargain. More often it is a template, an offshore reseller, or someone who has not understood the brief and will discover that halfway through. Ask what happens if the work takes twice as long as they estimated — the answer tells you which it is.
The one where you cannot find out what it is built on. You are entitled to ask which page builder, which theme framework, which plugins, and whether you own the design files. Anyone who gets evasive about that is protecting something you would rather know now.
If your budget is tight, this is the order I would spend it in.
If you are a small business with a handful of services and no complicated functionality, budget £2,500–£5,000 for a custom WordPress build you will still be happy with in three years, plus around £600 a year to run it. If you need e-commerce, booking, or integration with the systems you already use, start at £6,000 and expect the discovery conversation to move it.
And if someone quotes you £600 for all of it, the honest answer is that they are not lying — they are just going to give you something different from what you think you are buying.
If you want a fixed, itemised quote with the scope written down, tell us what you need. We would rather explain why a number is what it is than send you a single figure and hope.
How to tell whether your website needs a coat of paint or a proper rebuild — and how to decide without wasting budget.
Not a scam, but not what most people think they're buying. A plain breakdown of what a budget website includes, excludes, and costs you later.
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